Responsible Gambling Policy

What Responsible Gambling Means

Responsible gambling means maintaining control over your time, money, and emotions while participating in gambling activities. Users should understand that the outcome of every round, bet, or spin cannot be guaranteed. Even if a game feels familiar, the result depends on the rules of the specific product, odds, chance, or a sporting event.

At Pinko Crypto, we follow several core principles:

• gambling should be a voluntary form of entertainment only;
• users should only play with funds they can afford to lose;
• money set aside for family needs, loan repayments, rent, medical expenses, or education must never be used for gambling;
• chasing losses at any cost is not acceptable;
• taking a break from gambling is a normal and healthy form of self-control;
• access to gambling is strictly prohibited for minors.

Users are responsible for complying with the laws of their own country and must meet the minimum age requirements applicable in their jurisdiction.

Control Tools in Pinco Crypto

Pinco Crypto offers a range of tools to help users stay in control of their gambling. These are not only for those who have already experienced difficulties — limits are useful for all users, as they help establish comfortable boundaries in advance.

Tool	Purpose	When to use
Deposit limit	Restricts the total amount deposited within a chosen period	When you want to set a budget in advance
Bet limit	Helps control the size of individual bets	When you notice yourself placing bets impulsively
Loss limit	Restricts the maximum amount you can lose	When it is important to stay within a financial boundary
Session limit	Reminds you how long you have been playing	When you tend to lose track of time
Time-out	Temporarily restricts access to gambling	When you need a short break
Self-exclusion	Blocks access to the account for an extended period	When gambling is causing stress or a loss of control

To modify your limits, contact support or use your account settings if this option is available in your profile. In some cases, an increase in limits may not take effect immediately and may be subject to a waiting period. This helps prevent impulsive decisions.

Deposit, Bet, and Loss Limits

Limits are one of the most important responsible gambling tools. They allow you to decide in advance how much money you are comfortable spending on entertainment. This is particularly important for users who play with cryptocurrency, as digital payments can be processed very quickly — making careful budget management even more essential.

On Pinko Crypto, limits can be set on a daily, weekly, or monthly basis. For example, a player can set a maximum deposit amount or a maximum loss amount that will not affect their personal finances.

It is important to understand that a limit is not a punishment or a restriction of your freedom. It is a safeguard against emotionally driven decisions. Whether you have won, lost, or simply feel tired, having limits in place helps you avoid acting on impulse.

Time-Out and Breaks from Play

A time-out is a temporary pause in the use of your account. It may be helpful if you are feeling tired, frustrated, or have an urge to chase losses, or if you notice a loss of concentration. During a time-out, access to games is restricted, giving you the space to calmly reassess the situation.

Pinko Crypto recommends using the time-out feature if:

• you are playing for longer than you intended;
• after a loss, you immediately want to place another bet;
• gambling is starting to interfere with work, studies, or family life;
• you feel stressed, angry, or anxious;
• you have started hiding the amount you spend on gambling.

Taking a break helps you regain control. It is a simple but effective way to stop before gambling becomes a problem.

Self-Exclusion

Self-exclusion is a more significant measure than a time-out. It is suitable for users who recognize that gambling is having a negative impact on their finances, relationships, work, studies, or emotional well-being.

Once self-exclusion is activated, access to the account is blocked for a chosen period. Depending on the platform’s settings and rules, the exclusion period may be extended or permanent. Once self-exclusion has been confirmed, it generally cannot be reversed before the set period has expired.

At Pinko Crypto, we handle such requests with care and in full confidence. When a user asks to restrict their access, our aim is to help them do so without pressure or unnecessary complications.

Age Verification and Protection of Minors

Gambling is available to adult users only. Pinco Crypto does not permit the registration of individuals who have not reached the minimum legal age for gambling in their jurisdiction.

We may request documents to verify identity and age. This process is known as KYC — “Know Your Customer” — a procedure that helps confirm the account belongs to a real adult user and that all payments are carried out lawfully and securely.

We recommend that parents and guardians:

• never share access to their personal account with children;
• avoid saving passwords on shared devices;
• make use of parental control tools;
• restrict children’s access to payment apps and cryptocurrency wallets;
• explain to children that gambling is not a way to earn money.

These measures are especially important when a device is shared among multiple members of a household.

Signs of Problem Gambling

Sometimes, a user may not immediately notice that gambling is getting out of control. The following signs are worth paying attention to.

Gambling may be becoming a problem if you:

• play for longer or more frequently than you planned;
• increase your bets after a loss;
• borrow money to make deposits;
• hide your gambling from those close to you;
• feel irritable when you cannot play;
• use gambling as a way to escape from stress;
• miss work, studies, or important commitments;
• view betting as a way to pay off debts;
• feel guilty after a gambling session.

If you recognize yourself in several of the points above, it is worth taking a break, setting limits, or reaching out for support.

Cryptocurrency and Responsible Gambling

Since Pinko Crypto supports cryptocurrency payments, we pay particular attention to financial discipline in this area. Cryptocurrency values can change rapidly, and transactions are often processed faster than traditional bank transfers. This is convenient, but requires extra care.

Before making a deposit, check:

• the transfer amount;
• the selected network;
• the wallet address;
• the applicable fees;
• your personal gambling budget;
• the limits set in your account.

Never make a deposit under the influence of emotion. Do not use borrowed funds, credit, or money that is needed for essential expenses. If the value of your cryptocurrency has changed, do not try to compensate for this through betting.

Game Fairness and Transparency

We aim to ensure that Pinco Crypto users understand the rules before they start playing. Before placing a bet or launching a game, it is important to review the terms, odds, any applicable restrictions, bonus rules, and wagering requirements.

If you are using a bonus, carefully check:

• the expiry date;
• the minimum deposit;
• the wagering requirements;
• the maximum bet;
• the eligible games;
• any withdrawal restrictions.

The term “wagering requirement” refers to the number of times bonus funds or the bonus amount must be bet before any winnings become available for withdrawal. For example, if a bonus must be wagered 20 times, the full bonus amount must pass through bets in accordance with the promotion’s rules before a withdrawal can be made.

Account Security

Responsible gambling is not only about limits — it also involves protecting your account. Users must keep their login credentials secure and must not share them with third parties. If someone gains unauthorized access to your account, it may lead to financial losses and a breach of the platform’s rules.

To keep your Pinko Crypto account secure, we recommend:

• using a strong password;
• not reusing passwords from your email, wallet, or other websites;
• never sharing your verification code with anyone else;
• avoiding logging in from other people’s devices;
• checking the website address carefully before signing in;
• contacting support immediately if you notice any suspicious activity.

If you notice unrecognized logins, payments, or changes to your profile, stop playing and contact the support team.

How to Play More Safely

To keep gambling a form of entertainment, follow these straightforward guidelines:

1. Set a budget before you start playing.
2. Never gamble with money needed for essential expenses.
3. Do not try to urgently recover losses.
4. Take regular breaks.
5. Never gamble when stressed, tired, or under the influence of alcohol.
6. Read the rules for games, bonuses, and bets.
7. Make use of the available limits.
8. Contact support if you feel you are losing control.

Responsible gambling starts not with restrictions, but with a conscious approach to your own time and money.